This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.
How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won’t affect the user’s experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders .

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.


California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:

  • On our Privacy Policy Page

Users are able to change their personal information:

  • By logging in to their account

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?

It’s also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

  • Within 7 business days


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders.
  • We may also send you additional information related to your product and/or service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM we agree to the following:

  • NOT use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

  • Follow the instructions at the bottom of each email or contact us directly at www.onlinesnowboardcoach.com/contactus

and we will promptly remove you from ALL correspondence.

We will NEVER sell Your information to anyone.

www.onlinesnowboardcoach.com never sells personal data and carries out all processing operations in strict compliance with European privacy laws. You are in control of Your personal information at all times.

www.onlinesnowboardcoach.com values Your Privacy and strives for its services to be safe and enjoyable for everyone. This Policy sets out and explains how www.onlinesnowboardcoach.com collects and processes personal data, the purposes for processing and how we protect it.

GDPR  Overview

Please read this Privacy Policy carefully so that you can better understand how Your personal data is used and shared. All capitalized terms that are not otherwise defined herein shall have the meaning given to them in Our Terms of Service which can be found at https://www.onlinesnowboardcoach.com/terms-of-service/

This Privacy Policy applies to:

  • end-users (“End Users”) of Our Customers’ websites (“Customer Website(s)”) of Our Customers (“Our Customers”) which make use of www.onlinesnowboardcoach.com Services as defined in this Policy, in respect of which, the End Users section of this policy applies; and
  • visitors (“Visitors”) of www.onlinesnowboardcoach.com (“Our Site”), in respect of which, the Visitors section of this policy applies.

The following sections describe who we are and what we do, the general rights applicable to both End Users and Visitors as well as certain specific terms which apply only to End Users or Visitors.

For the purposes of this Privacy Policy, End Users and Visitors may hereinafter sometimes be collectively referred to as “You” whilst the Customer Websites and Our Site may sometimes be collectively referred to as a “www.onlinesnowboardcoach.com Enabled Site”.

Please do not hesitate to contact www.onlinesnowboardcoach.com with any questions or issues you may have – we are happy to answer! You can reach out to Us by emailing us at www.onlinesnowboardcoach.com/contact

This Privacy Policy forms an integral part of Our Terms of Service and describes Our privacy practices. Unless otherwise stated herein, any capitalized terms shall have the same meaning as those found in the Terms of Services.

Who is www.onlinesnowboardcoach.com

Online snowboard Coach was started in 2016 and its headquarters is in Wanaka New Zealand. Online Snowboard Coach complies with Data Protection Act of New Zealand (‘Applicable Law’), which transposes all the relevant European Union directives relating to data protection.

Information processed by Online Snowboard Coach

www.onlinesnowboardcoach.com may collect and process information which is automatically and passively collected, whilst You navigate through and interact with the content on a www.onlinesnowboardcoach.com Enabled Site, together with information on Your device or computer (such as cookies).

The sole purpose of passively collecting Your information is to improve Your experience when using a www.onlinesnowboardcoach.com Enabled Site.

Through the www.onlinesnowboardcoach.com code embedded on a www.onlinesnowboardcoach.com Enabled Site, the information collected and processed includes:

Device-specific data

The following information may be collected related to Your device and browser:

  • device’s IP address (captured and stored in an anonymized format);
  • device screen resolution;
  • device type (unique device identifiers), operating system, and browser type;
  • geographic location (country only);
  • preferred language used to display theonlinesnowboardcoach.com Enabled Site.

User interactions

  • Mouse events (movements, location and clicks)
  • Key presses

Log data

For a sampling of visitors, Our servers automatically record information which is collected from Customer Websites and Our Site. This data includes:

  • pages visited;
  • geographic location (country only);
  • preferred language used to display the webpage;
  • date and time when website pages were accessed.


www.onlinesnowboardcoach.com Enabled Sites use cookies to collect non-personal information including standard internet log information and details of your behavioral patterns upon visiting a www.onlinesnowboardcoach.com Enabled Site. This is done to enable the operators of a www.onlinesnowboardcoach.com Enabled Site to provide You with a better experience, identify preferences, diagnose technical problems, analyses trends and generally to help Our Customers improve their experience.

Cookies are small data files transferred onto computers or devices by websites for record-keeping purposes and to enhance functionality on the www.onlinesnowboardcoach.com Enabled Site.

We may also use cookies to record login details on Your device or computer. This helps to determine whether a particular device previously visited a specific www.onlinesnowboardcoach.com Enabled Site so that the login details would not have to be re-entered each time You visit that www.onlinesnowboardcoach.com Enabled Site.

Media Cookies

These cookies can be used to improve a website’s performance and provide special features and content. They can be placed by third parties who provide services to us or by our company.

Advertising or Targeting Cookies

These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less advertising if you disable these cookies.

Session Cookies

These cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering what a user has put in their shopping cart as they browse a website. Session cookies also permit users to be recognized as they navigate a website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; thus, they are not stored long term.

Persistent Cookies
These cookies are stored on a user’s device in between browser sessions, which allows the user’s preferences or actions across a site (or, in some cases, across different sites) to be remembered. Persistent cookies may be used for a variety of purposes, including remembering users’ choices and preferences when using a website or to target advertising to them.

Most browsers allow You to choose whether to accept cookies or not. If You do not wish to have cookies placed on Your computer, please set Your browser preferences to reject all cookies, before accessing any www.onlinesnowboardcoach.com Enabled Site. Please note that by doing so, some features of certain www.onlinesnowboardcoach.com Enabled Sites may become unavailable.

How Online Snowboard Coach secures data

Online Snowboard Coach has implemented various measures to ensure that the information is adequately protected against unauthorized access, use, disclosure and destruction. Please keep in mind that risk can never be eliminated but can be significantly mitigated and reduced. All measures which Online Snowboard Coach has taken significantly reduce the risk. Online Snowboard Coach shall not be held liable by any Third Party, including You, in any event of unauthorized access, use and/or disclosure of information provided that such is not due to Gross Negligence, willful misconduct, fraud or bad faith by Online Snowboard Coach.

Security measures adopted by Online Snowboard Coach include:

  • access to the information stored within Online Snowboard Coach servers is restricted to a limited number of Online Snowboard Coach employees and to users designated on our Customer’s accounts and Third Parties who can access the information only in specific and limited circumstances and are bound by confidentiality;
  • Online Snowboard Coach servers are protected by a) firewalls establishing a barrier between Our trusted, secure internal network and the Internet and b) IP restrictions, limiting access to whitelisted IPs;
  • each Customer may only access information pertaining to its Customer Website that it is tracking and to the specific End Users visiting such Customers Website;
  • we use HTTPS for Online Snowboard Coach Services providing secure transfer of data to prevent wiretapping and man-in-the-middle attacks;
  • Online Snowboard Coach reviews its information collection and processing practices periodically and will review and amend this Privacy Policy accordingly.

Access and Disclosure

Online Snowboard Coach does not rent or sell Your information, but we do disclose Your information to a limited set of trusted Third Parties in the situations explained below, for which You, by using our Services, hereby explicitly consent.

  • we will disclose Your personal information where We are bound to do so, at law or via a court order as well as to meet any legal or regulatory requirement or obligations. We will use all reasonable efforts to ensure that those requirements or obligations are in accordance with Applicable Law;
  • we reserve the right to disclose Your information to any Third Party if We have reasonable information to believe that the disclosure is necessary for the purpose of an investigation and/or for the enforcement of any breaches of the Terms of Service (if applicable), to detect, prevent or otherwise address fraud, security, technical issues or other irregularities or illegalities, protect the rights and interests as well as the property of Online Snowboard Coach;
  • we may also share aggregated anonym zed, non-personal information with the public or with any Third Party for publishing industry trends related to Online Snowboard Coach Services.

Online Snowboard Coach Business and Services are constantly developed and improved and the Privacy Policy and the Terms of Service will thereby also change to take account of any related changes to the Customers’ Websites.

We will provide You with advance notice of the modifications via email to the email associated to Your account and by posting a written notice on Our Site and You hereby agree that this shall constitute adequate notice in this regard. All changes to this Privacy Policy automatically take effect on the sooner of the day You use the Site and/or Services, or 30 calendar days after they are initially posted on the Site. Your use of the Site and/or Services following the effective date of any modifications to this Agreement will constitute Your acceptance of the Agreement, as modified.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Online Snowboard Coach, at all times, undertakes to ensure that by sharing Your behavioral patterns and any other information generated from You visiting the Customer Website, Your Privacy rights are respected at all times.

You may opt-out from having Online Snowboard Coach collect Your information when visiting a Customer Website at any time by visiting our Opt-out page and clicking ‘Disable Online Snowboard Coach’.

Our Privacy Policy should always be read in conjunction with the specific privacy policy of the Customer Website which will contain further details regarding the processing of Your personal data by the Customer Website. In addition to the general terms relating to the notices and revisions of this Privacy Policy as explained herein, any changes to the privacy policies regulating the Customer Website shall be notified to You in accordance with Online Snowboard Coach Customers’ respective privacy policies available on the Customer Website.


If you are a visitor to Online Snowboard Coach, this section applies to you.

This section of our Privacy Policy explains the details of how Online Snowboard Coach collects information from Your browser and device when you access www.Online Snowboard Coach.com (“Our Site”). By visiting Our Site, or by signing up via Our Site, You acknowledge that You accept and consent to Our privacy practices as outlined in this Privacy Policy.

In addition to any other personal data referred to in this Privacy Policy, when You sign up and open an account with Online Snowboard Coach, You are providing us directly with certain information about You. When creating a Online Snowboard Coach account or signing-up for content or offers, We may ask You to provide Us with your name, email address and details about your organization. We will solely use this information to provide You with the service that You signed-up for. Where We would like to use the contact details You have provided Us with for any other purpose We will inform You and obtain Your consent before proceeding, unless otherwise provided for in Applicable Law. For more information as to how to deactivate Your account and/or unsubscribe from receiving content or offers, simply submit a request using our Contact Us form.

Online Snowboard Coach may obtain contact details for electronic mail in relation to the sale of its Services and may therefore use such details for direct marketing of its Services. In all correspondence, You shall have the opportunity to unsubscribe from receiving direct marketing free of charge.

You may access a broad range of information about Your interactions with Our Site, including updating of your Account details and information. As a data subject, You may ask Online Snowboard Coach, as the Data Controller, to confirm whether any of Your personal data is being processed.

You may opt-out from having Online Snowboard Coach collect Your information when visiting a Customer Website at any time by visiting our Opt-out page and clicking ‘Disable Online Snowboard Coach’.

You may deactivate Your Online Snowboard Coach account and/or unsubscribe from receiving content or offers from Us at any time, by using our Contact Us form. Following termination of Your account, we shall retain your personal information for a limited time for customer service issues only.

We use a select number of trusted Third Party providers to help us provide Services to You. We only share information with the Third Party that is required for the service they are offering and contractually bind these providers to keep any information We share with them as confidential and to be used only for particular purposes. For example, amongst others, We have providers that process Our credit card transactions, support Our internal ticketing/support system, and manage Our marketing communications. Similarly, it may be necessary to share Your personal information or part of it, with Amazon Web Services which stores the information within their servers, solely related to the storage facilities. By using Online Snowboard Coach, You explicitly consent to, and authorize us to sub-contract in this manner.

In addition to the general terms relating to the notices and revisions of this Privacy Policy as explained herein, we will notify You of any material changes to this Privacy Policy via email to the email associated to Your account. By continuing to access or use Online Snowboard Coach, its Site and Services after those changes become effective, or not notifying Online Snowboard Coach of Your objection to the changes, You tacitly agree to be bound by the revised Privacy Policy.

Notices and Revisions to Privacy Policy

If You have any concern about Your privacy, You are kindly requested to forward an email to Online Snowboard Coach at www.onlinesnowboardcoach.com/contact containing a detailed description of Your concerns. Online Snowboard Coach will do its best to resolve such issues within a reasonable time.

You have the right to object to the processing and collection of Your personal data, and to withdraw Your consent at any time, except where otherwise determined by Applicable Law. Whenever You withdraw consent, You acknowledge and accept that this may have a negative influence on the quality of the Online Snowboard Coach Enabled Site and/or Services as well as may cause the impossibility of access to the Online Snowboard Coach Enabled Site and/or Services. You further agree that Online Snowboard Coach shall not be held liable with respect to any loss and/ or damage to Your personal data.

Governing Law and Dispute Resolution

This Privacy Policy forms an integral part of Our Terms of Service. The Governing Law and Dispute Resolution mechanism found in Our Terms of Service shall also apply to Our Privacy Policy.

Further Information

If you have any questions about Our Privacy Policy or Our privacy practices, please Contact Us.

Google Ad and Content Network Privacy Notice

Third-party vendors, including Google, use cookies to serve ads based on a user’s past visits to our website. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visits to our site and/or other sites on the Internet. Users may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting http://www.aboutads.info/choices/  For European users visit http://www.youronlinechoices.eu

Google Analytics Privacy Notice

Our website uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website,

Facebook Remarketing

Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet

Google Remarketing

Why am I seeing ads by Google for products I’ve viewed?

Our website uses a remarketing advertising service. Our remarketing service is provided by Google and other companies that show our ads on websites across the Internet. With remarketing you may see ads for our products you have previously looked at.

Communications and Emails

When we communicate with you about our website, we will use the email address you provided when you registered as a member or user. We may also send you emails with promotional information about our website or offers from us or our affiliates unless you have opted out of receiving such information. You can change your contact preferences at any time through your account or by sending us an email with your request to: https://www.onlinesnowboardcoach.com/contact/

Sharing Information With Facebook and Google for Marketing Purposes

We may share your PD with third parties for similar audience marketing purposes. Similar audience marketing is also called lookalike audience marketing. The third parties we share your PD with for this type of marketing include Facebook and/or Google. Using your PD, for similar audience marketing or lookalike audience marketing helps us find new audiences (users and customers) based on similar interests to yours, this helps us improve our marketing services. Your PD is only shared with Facebook and Google for this type of marketing. By using our website and agreeing to our privacy notice, you are giving your consent for your PD to be used for the marketing purposes described within this section.

Links to Other Websites

Our website may contain links to other websites. These websites are not under our control and are not subject to our privacy notice. These websites will likely have their own privacy notices. We have no responsibility for these websites and we provide links to these websites solely for your convenience. You acknowledge that your use of and access to these websites are solely at your risk. It is your responsibility to check the privacy notices of these websites to see how they treat your PD.

Our Email Policy

You can always opt out of receiving further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third party without your permission except in the sale or transfer of our business, or if our company files for bankruptcy.

Use of Your Credit Card

You may have to provide a credit card to buy products and services from our website. We use third-party billing services and have no control over these services. We use our commercially reasonable efforts to make sure your credit card number is kept strictly confidential by using only third-party billing services that use industry-standard encryption technology to protect your credit card number from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.

Transferring PD From the European Union

(PD) that we collect from you may be stored, processed, and transferred between any of the countries in which we operate, specifically the United States of America. The European Union has not found the United States and some other countries to have an adequate level of protection of PD under Article 45 of the GDPR. Our company relies on derogations for specific situations as defined in Article 49 of the GDPR. For European Union customers and users, with your consent, your PD may be transferred outside the European Union to the United States. We will use your PD to provide the goods, services, and/or information you request from us to perform a contract with you or to satisfy a legitimate interest of our company in a manner that does not outweigh your freedoms and rights. Wherever we transfer, process or store your PD, we will take reasonable steps to protect it. We will use the information we collect from you in accordance with our privacy notice. By using our website, services, or products, you agree to the transfers of your PD described within this section.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.


Wanaka, New Zealand

Last Edited on 2018-05-24